Security and account protection

User contracts explained

Orderbook is a decentralised marketplace where users can operate with many different cryptocurrencies. It has an appropriate level of security. First, you should see the User contracts diagram .  All funds that user deposits to Orderbook website ...

How to recover my account?

How to recover my account? Go to Orderbook’s main page. Click Log In. Click “recover” at the bottom of the pop-up window. Enter your email address. Follow the instructions sent to your email. If you do not receive an email from us, check your spam...

Recovery explained

Blockchain-secured password recovery It takes two keys to sign each Orderbook transaction. Users own the first key, and the platform owns the second. Requiring multiple signatures makes our platform difficult to hack. Hackers would need to steal b...

How to trade safely

How to protect yourself from losing money Cryptocurrency market growth is accelerating rapidly. Physical money and investment foundations had most vulnerabilities detected and ironed-out during last hundred of years. And a majority of security iss...

Orderbook security features

Security of our platform is a key priority for us. That’s why we decided to make it decentralized. How does this affect the safety? Here is an explanation of important features that are provided to users to get an advantage in safety of storing an...

How to report a bug or security vulnerability to Orderbook team?

How to do responsible disclosure and report bugs, sensitive or confidential information (including vulnerabilities) to Orderbook.  There are two options: • Please submit bugs that are not related to security to support@orderbook.io or via Interc...