Exchanges deposit problem

Orderbook uses smart contract architecture for enhanced security. This helps us to implement features that are not possible with simple Ethereum addresses. However, some exchanges have outdated transaction handling. They have not included support of internal smart contract transactions. This leads to deposit issues. Deposits from your User Contract will not appear in the exchange's interface. You may see your token balance via a blockchain explorer, however.

Once your withdrawal has completed, the smart contract performs several internal function calls. This is what causes problems for some exchanges. This leads to their interface ignoring the token transfer.

We recommend transferring your tokens to an Ethereum address first. For instance, you can use your wallet. Then, deposit to the exchanges address.

    

Blacklist of exchanges that do NOT work fine with deposits from Orderbook:

bittrex.com
bancor.network
bibox.com
poloniex.com
livecoin.net
otcbtc.com
bitinka.com.ar
huobi.pro
gate.io
coinegg.com
kucoin.com
topbtc.com
rightbtc.com
c-cex.com
okex.com
247exchange.com
alcurex.com
allcoin.com
bitbay.net
bitcoin.co.id
bitex.la
bitfinex.com
bitonic.nl
bitsane.com
bitshares.openledger.info
bleutrade.com
blockchain.info
btcc.com
btctrade.com
btcturk.com
btc-trade.com.ua
btcxindia.com
btczoo.com
bx.in.th
cex.io
coincheck.com
coincorner.com
coingi.com
coinmate.io
coinone.co.kr
coinsquare.io
cryptonit.net
cryptomate.co.uk
ethexindia.com
exmo.com
gatecoin.com
gdax.com
hitbtc.com
kuna.io
lakebtc.com
liqui.io
litebit.eu
lk.exrates.me/dashboard
novaexchange.com
okcoin.cn
ore.bz
quadrigacx.com
sharpay.io
southxchange.com
therocktrading.com
tidex.com
trader.flowbtc.com
tuxexchange.com
unocoin.com
wallet.bitshares.org
xbtce.com
yobit.io
BtcTrade.im
qbtc.com
gatehub.net
ethfinex.com
latoken.com
switchain.com
blockchain.com

 

Whitelist of exchanges that DO work fine with deposits from Orderbook:

binance.com
idex.market
koineks.com

shapeshift.io
myetherwallet.com
changelly.com

changenow.io
spectrocoin.com
kraken.com
exx.com

If you have any additional information to add here, please contact support@orderbook.io.

Did this answer your question?